Incident Management Software

Maintain total control of workplace incidents — from report to resolution.

Report, investigate, and close incidents with confidence. ZEBSOFT gives you structured workflows and live visibility across all types of incidents—linking root cause, corrective action, and compliance in one connected system.

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Respond fast. Learn faster.

Unlike manual logs or disconnected forms, ZEBSOFT connects every incident to people, policies, and risk—ensuring structured reporting, visibility, and long-term learning across your organisation.

Why Choose ZEBSOFT for Incident Management?

Incidents happen—but disorganised response makes them worse. Whether it’s a near-miss, safety issue, security breach, or operational failure, Zebsoft ensures your teams respond consistently, investigate thoroughly, and prevent recurrence. It’s more than compliance—it’s continuous improvement in action.

Who It’s For

Capture every incident, assign investigations, and track actions in line with regulatory and ISO 45001 requirements.

Log and respond to security events or data breaches with structured workflows and escalation logic.

Report and manage incidents on the ground, from hazard observations to equipment failures—without losing oversight.

Gain instant visibility of incident trends, root causes, and resolution metrics through dynamic dashboards and reports.

Access complete, time-stamped logs with linked documents, actions, and responsible parties—instantly audit-ready.

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Trusted by High-Performance Teams

“Thousands of users rely on ZEBSOFT to transform reactive incident response into structured, accountable improvement.”

88%

88% of recurring incidents are caused by unaddressed root causes or inconsistent follow-up.
— Source: Incident Prevention Institute

Challenges

Incident Lifecycle in One Connected Platform

  • Capture, Investigate, Resolve, Prevent
    Enable instant reporting from any device—site, system, or role-specific
  • Assign investigations, gather evidence, and identify root causes
  • Link corrective and preventive actions directly to the incident record
  • Monitor closure progress, overdue actions, and learning opportunities

Benefit: Reduce risk exposure, strengthen organisational memory, and meet regulatory expectations with structured, visible incident management.

ZEBSOFT Features for Asset & Equipment Management

Multi-Type Incident Logging

Capture HSE events, near misses, security breaches, quality issues, or custom-defined incident types.

Root Cause Analysis (RCA)

Use built-in RCA tools (e.g. 5 Whys, Fishbone) or link to external evidence and documentation.

Corrective & Preventive Actions (CAPA)

Assign follow-up actions, monitor completion, and ensure accountability with full audit trail.

Role-Based Reporting Access

Ensure incidents are visible to the right people only, with filters by site, department, and sensitivity.

Escalation Logic & Notifications

Automate alerts and escalations based on type, severity, or time since report.

Dashboards & Reporting

See trends, open cases, and resolution metrics at a glance—exportable and audit-ready.

Ready to Take Control?

See how ZEBSOFT transforms your incident response process in just 30 minutes.

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